My name is Plamena Stefanova.
As a child, I dreamed of becoming a doctor and helping people. Life, however, took me in a different direction, and many years ago I chose to study a field that was new to Bulgaria at the time – Social Pedagogy.
After graduating in 2000, I found myself facing a system that was slow to accept new approaches. For a long time, I was unable to work in my field, but I never stopped searching for my path. In 2005, I joined the Complex for Social Services for Children and Families, where for ten years I worked with abandoned children, children with disabilities, and families in difficult situations.
Work in social services is rarely accidental. I was reminded of this a few years ago, when, during a routine examination of my son, a doctor told me:
“You just have to accept that your child has a disability…”
Shock. Fear. Guilt.
Until that moment, I had been supporting parents who heard these words. Then I heard them myself.
I believe there are no coincidences. I often say that this work chose me, not the other way around.
Today, after more than 11 years as a manager of social services, I carry responsibility not only for the organisation and the quality of support, but also for the meaning behind this work.
Every day, I see how crucial timely support, a safe environment, consistency, and human care truly are. I see how much the small things matter – everyday attention, the right to dignity, and a sense of belonging.
I firmly believe that every child and every young person deserves care, understanding, and the opportunity to develop. This requires resilience, empathy, and the courage to stand for values that often remain invisible to society.
For me, this work is not just a position or a career. It is a choice – to be part of change, to stand up for the dignity of vulnerable people, and to create an environment where care and respect are guiding principles.
Because love matters.