• English
  • български

OLYMPUS DIGITAL CAMERAIn-house training for the expert team at Ruse complex was useful and fun. “Communication skills for dealing with conflict (critical) situations” provoked creativity and a strong team spirit among the participants.

Under the guidance of psychologist, Desislava Lyasova, social workers, psychologists and educators team recalled forgotten communication skills in conflict situations and learned some advanced strategies for responding to these challenging situations as they are quite common in everyday social work.

The training was part of the annual plan of “Equilibrium” staff development in the complex.