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“It is not feasible to eliminate all risk. However, we have an obligation to protect people – employees, clients and members of the public with whom we interact – as far as it is ‘reasonably practicable’.

Risk can be associated with the actual, legitimate operations we perform in the provision of services in line with the technical proposal provided to the municipal authority or the physical environments and circumstances in which they are legitimately performed.” How do we define ‘risk’?

What are the criteria against which we measure it?

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